In the event of a consumer dispute, the consumer may resort to the following alternative consumer dispute resolution entity:

Cniacc – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo

Phone.: 213 847 484

E-mail: cniacc@unl.pt

Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc

For updates and more information, see the consumer portal at   www.consumidor.pt

(under article 18 of law no. 144/2015,  8 September )